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Meeting Summary

AIM360 - Delight Your Customers through Natural Language Conversational Experiences

Session Description

In this chalk talk, we first describe various use cases to engage customers through natural language conversations. We then showcase how to prepare, implement, and continuously improve such solutions. We use Amazon Lex to drive the chatbot interactions and capture user events in Amazon Pinpoint analytics. The event data is then used to measure user engagement and sentiment within conversations.

Session Speakers
Additional Information
Chalk Talk
Artificial Intelligence & Machine Learning
300 - Advanced
Please note that session information is subject to change.
Mirage
Session Schedule